[Dysphagia] "Familiarity breeds contempt"

[connorswa at ph.upmc.edu (Connors, William A)]

I'm not sure what has actually happened here but.....First of all, playing
devil's advocate is an excellent way to learn and problem solve.  Therefore,
one should be aware of the difference between that and attacking behavior.
Secondly, any person who provides the services to patients definitely should
have sufficient interviewing and counseling skills to avoid personalizing
their part of the communicative interaction.  Thirdly, get a tougher skin;
get over it.  Focus on the content, not the manner.  

-----Original Message-----
From: CFR42@aol.com [mailto:CFR42@aol.com]
Sent: Sunday, June 06, 2004 12:08 PM
To: HAL9600@aol.com; dysphagia@b9.com
Subject: Re: [Dysphagia] "Familiarity breeds contempt"



In a message dated 6/6/04 10:58:44 AM, HAL9600@aol.com writes:

<< It seems to me that exchanges recently have become disturbingly personal 
lately.  I, for one, am interested in maintaining the high rate and quality 
of 
interactions.  To do so, I believe we must maintain a certain formal 
etiquette 
and exercise greater effort to raise issues without attacking or offending 
any 
individual.

Gerry Brooks >>

It never ceases to amaze me what can offend some people!
Peace,
Craig in RI
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